Social Media Marketing
It takes a village to grow a village.
Our brand journalists craft stories and create strategies that connect your brand with your ideal customers. Well researched content should not go wasted. We post your content where we know your audience will be reading it; we create and engage with your community and increase your digital footprint.
From B2C to B2B and non-profits, social media can build brand awareness, establish credibility and acquire new customers.
Our Social Strategy:
Develop consistent strategies. We’ll guide and help build a strategy best for your brand.
Identify relevant social platforms. All channels are not created equal. We can help you navigate which social sites will give you the biggest audiences.
Content Development. We test and perfect content that will resonate with your community to build your brand.
Community Monitoring. We listen and respond to all comments on your behalf in a timely and professional manner.
Contests and Promotions. We can set up and monitor sweepstakes and promotions to engage your audience.
Ad Management. We are well versed in native and retargeted ads to deliver the clicks, likes and sales you deserve.
Social Customer Service
Social Customer Service is a must-have for any businesses social media marketing strategy. Customer expectations have changed. Expectations of customer service via social channels are rising to the point that many now expect the same level of service they’re used to from a customer support team and in real time, live chat and immediate responses.
Having an 'autobot' social media presence is no longer enough; companies must understand each specific social network and create strategies for each. The benefits—like improved sales and better customer loyalty—make this element of social media marketing a requirement for success.